Question 1

What makes The Cleaning Authority - Denver South different from other local cleaners?

Accepted Answer

We use our exclusive Detail-Clean Rotation System, which ensures every inch of your home receives a deep clean on a rotating schedule. Plus, we prioritize your family’s health and the local Colorado environment by using eco-friendly, sustainable cleaning products.

Question 2

Are your house cleaners insured and bonded?

Accepted Answer

Yes, absolutely. For your peace of mind, every member of our Denver South team is fully insured, bonded, and undergoes a rigorous background check and comprehensive training program before entering your home.

Question 3

Do I need to be home during the cleaning?

Accepted Answer

Not at all! Many of our clients in the Denver South area prefer to provide us with a key or a garage code. If you do choose to be home, we’ll happily work around you to ensure minimal disruption to your day.

Question 4

What is your Detail-Clean Rotation System?

Accepted Answer

It is our proven system that divides your home into four zones: kitchen, bathrooms, bedrooms, and living areas. On the first two visits, we give your entire home a thorough clean and deep-clean two specific zones. On subsequent visits, we rotate the deep-cleaning focus so your home maintains a showroom-level clean year-round.

Question 5

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes, we provide everything needed to clean your home, including our environmentally responsible cleaning solutions, microfiber cloths, and HEPA-filter vacuums. You don’t have to worry about a thing.

Question 6

What should I do with my pets during a cleaning?

Accepted Answer

We love pets! However, to ensure the safety of our team and the comfort of your animals, we ask that you secure anxious or aggressive pets in a designated room or crate while we are working.

Question 7

What happens if I need to reschedule my cleaning?

Accepted Answer

We get it—life in the Denver metro area can be unpredictable. We ask that you give us at least 24 to 48 hours' notice if you need to skip or reschedule a service so we can adjust our team's routing.

Question 8

Do you service my specific neighborhood in South Denver?

Accepted Answer

We proudly service a wide range of communities across the south Denver area, including Highlands Ranch, Littleton, Centennial, Englewood, and surrounding neighborhoods. Contact us to verify your specific zip code!

Question 9

How do you determine the cost of my house cleaning?

Accepted Answer

Our pricing is based on several factors, including the size of your home, the layout, the number of pets, and how often you'd like us to clean (weekly, bi-weekly, or every four weeks). We offer free, personalized in-home or online estimates.

Question 10

What if a spot is missed during a cleaning?

Accepted Answer

Your satisfaction is our top priority. If you are ever unhappy with any area we’ve cleaned, just call us within 24 hours. We will send a team back to reclean that specific area at no additional cost to you.

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