Last Updated: June 4, 2026
At The Cleaning Authority - Denver South, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.thecleaningauthority.com/denversouth) or use our professional home cleaning services.
1. Information We Collect
We collect information that helps us provide, improve, and market our professional cleaning services to you. This includes:
- Personal Identifiable Information (PII): Name, home address, email address, and telephone number (collected when you request a free quote, schedule a service, or contact customer support).
- Property & Cleaning Preferences: Number of bedrooms/bathrooms, presence of kids or pets, and custom cleaning requests to tailor our Detail-Clean Rotation System to your home.
- Usage Data: IP addresses, browser type, pages visited on our site, and time spent, collected via cookies and tracking technologies to optimize your browsing experience.
2. How We Use Your Information
We utilize your information to deliver premium customer experiences and highly optimized local marketing, including:
- Fulfilling your requests for free cleaning estimates or scheduled bookings.
- Communicating with customer service personnel regarding scheduling updates, changes, or service feedback.
- Sending automated text notifications or emails directly from our systems (such as RingCentral or contact forms) to ensure seamless arrival times and service updates.
- Targeting relevant advertisements via Google Ads, Facebook, and Instagram to homeowners who match our ideal service demographics in South Metro Denver.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. Your data is only shared under the following strict conditions:
- Service Providers: Trusted internal staff and cloud platform providers (such as G Suite and communication tools) who assist in running our business operations, subject to strict confidentiality agreements.
- Legal Compliance: If required by law, regulation, or legal process to protect the rights, property, or safety of our customers, employees, or the public.
4. Cookies and Local Tracking Technologies
Our website uses cookies, pixels, and similar tracking tools to analyze web traffic and deliver tailored digital advertisements. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some features of our quote request forms may not function perfectly without them.
5. Security of Your Information
We employ industry-standard administrative, technical, and physical security protocols to safeguard your personal data. Our cleaning crews are fully trained, bonded, and insured, and we approach your digital data with the same rigorous care we bring to your home.
6. Your Rights and Choices
You hold full control over your personal data. You have the right to:
- Opt-out of promotional marketing emails by clicking the "Unsubscribe" link.
- Opt-out of text messaging updates at any time by replying "STOP".
- Request access to, correction of, or deletion of the personal information we have on file for your household.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our local corporate branch directly:
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